MAH7 MAH7 HOPWARDEN Beta

WHO IT'S FOR

Built for locations where the network is the business.

Anywhere a dropped connection stops the money, slows the work or puts equipment at risk, one screen on the counter tells the staff what's wrong before the calls start.

FUEL & C-STORE
Petrol / fuel station

Pumps, card readers and the payment processor all ride the same link. One screen shows whether it’s the fuel controller, the internet or the bank that dropped, before a line forms at the register.

INDUSTRIAL
Industrial facility

PLCs, cameras and SCADA gateways can’t go dark unnoticed. Continuous checks flag a failing switch or offline controller the moment it happens, with timestamped evidence for the maintenance log.

UTILITIES / SCADA
Pump & lift station

Remote, unmanned, and critical. The unit watches the cellular or radio backhaul and the control endpoint, then alerts staff the instant the site stops reporting: no truck roll to find out.

HEALTHCARE
Dental & medical office

Imaging, EHR and payment systems all depend on a clean connection. Front-desk staff see which service is down in plain language instead of putting patients on hold to call IT.

MULTI-SITE RETAIL
Franchise & QSR

Dozens of locations, one dashboard. Each store proves its own uptime, and HQ spots the outlier before the franchisee calls: with per-site SLA evidence for the ISP dispute.

HOSPITALITY
Hotel & venue

Guest Wi-Fi, POS, booking and door systems share the pipe. The screen separates “our link is down” from “the provider is down,” so the right vendor gets the call.

The payoff, in plain terms.

Every one of these came out of a real call an operator didn’t want to make twice, grouped by the job it does for you.

01

See & triage

Understand what’s wrong in seconds
A glance is enough: no IT knowledge needed

Non-technical staff read the screen and know exactly what’s down and who to call first, instead of guessing or waiting on hold with the wrong vendor.

Tells the internet from the service

“Card pay is down, internet is up” vs. “your whole link dropped”: the right support line gets the call the first time.

Plain-language root cause

A correlation banner explains it in words: “CARD PAY down, INTERNET up: isolated service outage,” not a wall of cryptic alarms.

Six services, one screen

Up to six destinations per unit: ICMP, TCP, HTTP/HTTPS and APIs, each with its own latency, jitter, packet-loss and 0–100 quality score.

02

Act remotely

Reach unmanned sites without a trip
A message waiting when the tech arrives

Send a Sentinel instruction to a remote or unmanned pump station; it sits on-screen until the technician shows up, reads it, and acknowledges.

Proof someone was physically on site

An on-screen QR scan confirms a person stood at the unit and acknowledged, “did anyone see my message?” becomes a clear, logged answer.

Change it without a site visit

Re-point destinations, edit thresholds and push messages from the touchscreen or centrally: no reboot, no field trip.

No truck roll just to diagnose

Remote sites report continuously, so you learn what failed and why from the dashboard instead of sending someone out to look.

03

Prove & dispute

Evidence you can bill against
SLA breach log to dispute charges

Per-service uptime measured against an SLA target gives you tamper-evident evidence to push back on a TPSP or ISP bill: and proof of whether the outage was theirs or the internet’s.

Timestamped outage & restore log

Every failover, recovery and outage is logged with times: a clean report for management, the franchisor or a billing dispute.

Catch silent failover

See which internet line you’re actually running on and how long you’ve been on backup: before a surprise cellular-overage bill arrives.

04

Run the fleet, quietly

Many sites, one calm dashboard
One dashboard across every site

HQ watches the whole fleet on one screen and spots the outlier location before the franchisee or branch manager picks up the phone.

Know before your customers do

A red ring, a banner and an alert fire the moment a service fails, not when the line at the register starts complaining.

Quiet and secure by design

Wired, one-way, encrypted and authenticated: data flows outward only, and nothing on the internet can connect back into your store.